Privacy Policy - Hartland Web Co

Effective Date: 08/10/2024

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At Hartland Web Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website.

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1. Information Collection

We collect personal information and other data in a variety of ways. When you visit our website or engage with us, we may collect both personally identifiable information (PII) and non-personally identifiable information.

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Personal Information

We collect personal data that you voluntarily provide to us when you fill out forms on our website, sign up for our services, or contact us. This includes, but is not limited to:

• Name

• Email address

• Telephone number

• Business name and other related details​

We may also collect additional information when you communicate with us, such as through customer support requests, emails, or other correspondence.

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Usage Data

In addition to personal information, we collect information automatically about how you use and interact with our website. This data may include:

• IP address

• Browser type

• Internet service provider (ISP)

• Referring/exit pages

• Operating system

• Date and time of your visit

• Pages you view on our website

• Clickstream data​

This information is primarily used to analyze trends, administer the website, and track user engagement to improve our offerings.

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Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information and enhance your experience. Cookies are small data files stored on your device that allow us to recognize your browser and capture certain details such as your browsing preferences and interactions on our site.

We use cookies for a variety of purposes:

• Performance and Analytics: Cookies help us understand how users interact with our site, allowing us to improve functionality and performance.

• Marketing and Advertising: We may use cookies to deliver targeted advertising based on your browsing activity.

• Website Functionality: Some cookies are essential to ensure the website operates as intended.​

You can control the use of cookies through your browser settings, but disabling cookies may affect your experience on our site. By continuing to use our website, you consent to our use of cookies as described in this policy.

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2. Use of Your Information

The personal information we collect is used to provide and improve our services, communicate with you, and ensure our website operates efficiently. Specifically, we may use your data for the following purposes:

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To Provide Services

We use your personal data to deliver the services you request from us, including website design, development, and any other services we offer. This may include creating user accounts, processing orders, and providing technical support.

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To Communicate with You

We use your information to communicate with you about your project, respond to inquiries, and provide updates on our services. This includes both transactional communications related to your engagement with us and promotional communications if you have opted in to receive marketing materials.

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For Marketing and Advertising

We may use your information to tailor our marketing efforts and deliver relevant advertisements. This includes using cookies and other tracking tools to display ads on third-party platforms or send targeted email campaigns.

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To Analyze and Improve

We use aggregated and anonymized data to analyze website traffic, understand user behavior, and improve our services. This helps us optimize user experience and ensure our website remains functional and secure.

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For Legal Compliance

We may use your personal information to comply with legal obligations, respond to lawful requests, and protect our rights and interests in case of disputes or litigation.

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3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing our clients. These third parties are bound by confidentiality agreements and are only allowed to use your data as necessary to perform their services.

Additionally, we may disclose your information in the following situations:

• Legal Obligations: If required by law, we may disclose your information to government authorities or other third parties to comply with legal obligations, court orders, or regulatory requirements.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

• Protection of Rights: We may disclose your information to protect the rights, property, or safety of Hartland Web Co., our users, or others.

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4. Data Security

We take the security of your personal information seriously. We implement a variety of technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.​

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information. You are responsible for keeping any login credentials confidential.

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5. Your Rights

As a user, you have the right to:

• Access Your Data: You may request access to the personal information we hold about you.

• Rectify Your Data: You can ask us to correct or update any inaccurate information.

• Delete Your Data: You may request that we delete your personal data, subject to certain legal exceptions.

• Object to Processing: You have the right to object to the processing of your personal information for certain purposes.

• Withdraw Consent: If you have given consent for us to process your personal information, you may withdraw that consent at any time.​

To exercise these rights, please contact us at support@hartlandwebco.com. We will respond to your request within a reasonable timeframe, typically within 30 days.

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6. Retention of Information

We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer require your personal data, we will securely delete or anonymize it.

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7. International Data Transfers

If you are located outside of the United Kingdom, please be aware that your information may be transferred to, processed, and stored in the UK or other countries. By using our website or engaging with our services, you consent to the transfer of your information to these locations. We take steps to ensure that your data is treated securely in accordance with this Privacy Policy.

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8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Hartland Web Co.
Email: support@hartlandwebco.com